At Baymisaal, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or place an order with us. By using our website, you agree to the practices described in this Privacy Policy.
- Information We Collect
When you browse our website or place an order, we may collect the following information:
Personal Information:
Full name
Phone number
Email address (if provided)
Shipping and billing address
Order Information:
Products purchased
Order history
Payment method (Cash on Delivery or Bank Transfer)
Transaction details related to your order
Website Information:
We may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, and time spent on our website. This information helps us improve our website and enhance your shopping experience. - How We Use Your Information
Your information is collected to:
Process and fulfil your orders
Verify and confirm purchases
Arrange delivery through our courier partners
Provide customer support
Respond to your enquiries
Improve our products and services
Prevent fraudulent or suspicious transactions
Send updates regarding your order
Share promotional offers and new collections if you have chosen to receive marketing communications.
We only collect information that is necessary to provide our services. - Payment Information
Baymisaal currently accepts Cash on Delivery (COD) and Bank Transfer. We do not collect or store your online banking passwords, PINs, or other confidential financial credentials. For Bank Transfer orders, payment verification is used solely to confirm your order before dispatch. - Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information. Your information may only be shared with trusted third parties when necessary to operate our business, including courier companies for order delivery, payment verification where required, and website service providers that help us maintain and improve our website. These parties are only provided with the information necessary to perform their services. - Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. While we work to keep your information secure, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. - Cookies
Our website may use cookies and similar technologies to improve website performance, remember your preferences, analyse website traffic, and enhance your browsing experience. You can disable cookies through your browser settings, although doing so may affect certain website features. - Marketing Communications
If you choose to subscribe to our newsletter or promotional updates, we may send you information about new arrivals, exclusive collections, sales and special offers, and brand updates. You may unsubscribe from marketing communications at any time using the unsubscribe option provided in our emails or by contacting us directly. - Your Rights
You may contact us at any time to request access to the personal information we hold about you, correct inaccurate or incomplete information, request the deletion of your personal information where legally permissible, or withdraw your consent for marketing communications. We will make reasonable efforts to respond to your request promptly. - Third-Party Links
Our website may contain links to third-party websites or social media platforms. Baymisaal is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality. Any updates will be published on this page with the revised “Last Updated” date. - Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the contact details available on our website. We are committed to addressing your concerns and protecting your privacy.